A) General Terms and Conditions of siin Marketing & Vertriebs GmbH

1. Scope of application

All contracts concluded in writing, by telephone or as online orders with siin Marketing & Vertriebs GmbH (hereinafter referred to as "siin"), Moserhofschlössl, Münzgrabenstraße 94/1, 8010 Graz, shall be subject to these General Terms and Conditions of Business.

2. Legal capacity

Prerequisite for the ordering or acceptance of products is that the person ordering or accepting products has full legal capacity. If this is not the case, the signature of the legal representative is required.

3. Products, photos and illustrations of the products

a) The products offered by siin are available while stocks last. b) If a product is not available, the customer will be informed by siin as soon as possible.

c) Photos that serve to illustrate the products are not and will not be the subject of the contract.

d) siin makes every effort to ensure that the photos on the sisiandjoe.com website or www.siin-life.at match the colours of the original products. Nevertheless, deviations may occur due to technical limitations. siin cannot be held liable for errors or inaccuracies in the photos or graphic representations of the products shown on the website www.sisiandjoe.com and www.siin-life.at.

4. Content of the websites and industrial property rights

a) siin owns all rights to the websites, including all files, texts, photographs, video films and other images and including all industrial property rights that may be associated with them.


b) The customer hereby confirms that he has not been granted any license with regard to trademark, patent, copyright or other proprietary rights and that the use of these websites or the right to use them does not imply any such license.

c) The customer undertakes not to remove, alter or conceal any trademarks (such as labels or copyright notices) on the websites or in the information provided there.

d) siin may change the websites at any time at its own discretion or close them without prior notice. siin assumes no liability for the accessibility of the websites.

e) The customer acknowledges that siin is not liable for data uploaded to the websites by the customer. The Customer undertakes to upload only such data that he or she is entitled to upload. The customer agrees to indemnify and hold siin harmless and to compensate siin for all damages that arise from uploading data carried out by the customer.

5. Guidelines on data protection of siin

a) siin takes the protection of personal data very seriously. siin strictly adheres to the statutory provisions. Personal data is only collected on these websites to the extent necessary. To ensure that the customer can be safe with siin, every effort has been made to protect customer data from access by third parties. siin stores transmitted data only for the purpose of orders, order processing or newsletter dispatch.

b) Personal data is only collected if it is voluntarily provided in the context of an order for goods, when opening a customer account or registering for the newsletter. Under no circumstances will the collected data be sold or passed on to third parties for other reasons. siin uses customer data for advertising purposes, i.e. information about products from its range. It uses e-mail advertising only to the extent permitted by law and insofar as the customer has specifically authorized it to do so in the course of newsletter registration.

c) Consent to the use of an e-mail address for advertising purposes can be revoked at any time with effect for the future by clicking on the "Unsubscribe" link at the end of the newsletter or by sending an e-mail to info@sisiandjoe.com office@siin-life. at.

d) The customer has the right at any time to information about the data stored concerning his person, its origin and the purpose of the data processing.

6. limitation of liability

a) Compensation for damages due to violation of an obligation from the contractual relationship shall be paid under the statutory conditions. The same applies to claims based on the Product Liability Act. All instructions on the packaging and enclosures must be observed. No liability is assumed for any application and/or handling deviating from this. Liability for slight negligence is excluded.

b) siin is not liable for damages and losses incurred by a customer as a result of using the websites. This limitation of liability also includes indirect damages or other consequential damages, such as loss of profit (whether direct or indirect), damage to reputation and loss of data.

c) siin can under no circumstances be held liable for damage or loss caused by the fact that the customer as a user has not protected the user ID and password or passed them on to third parties.

B) General Terms and Conditions of Use of siin.

1. Preliminary remark

a) The presentation of the products in the online shops does not constitute a legally binding offer.

b) By placing an order, you submit a binding offer if you have gone through the online ordering process by entering the information requested there and click on the button "Order for a fee" in the last ordering step. After you have sent your order, we will send you an e-mail confirming receipt of your order and stating its details (confirmation of receipt).This confirmation of receipt does not represent an acceptance of your offer, but is only intended to inform you that we have received your order. We can accept your order by sending a confirmation of dispatch by e-mail or by delivering the ordered goods within five days.

c) We save the text of the contract and send you the order data by e-mail. You can view the AGB at any time. If you have a customer account, you can view your order data in your account. As a non-registered user, the order data is no longer accessible via the Internet for security reasons.

d) By using the websites, as well as by placing orders on the websites, you agree to the General Terms and Conditions of Business and Use. These terms and conditions apply to all contracts you conclude via the siin websites. If you do not agree to these terms and conditions, you are not entitled to use the websites or to place orders.

2. Amendment of the terms of use.

a) siin is entitled to change the Terms of Use at any time, at its own discretion and without prior notice. siin's changed General Terms of Business and Terms of Use will be made available on the siin websites.

b) The continued use of the websites after a change in the terms of use shall be deemed to be an acknowledgement of the changed terms of use.

3. Use of the websites.

a) You agree to use the websites only in the manner permitted by these Terms of Use, the applicable business agreement between you and siin and applicable law, custom or policy.

b) You agree not to access any part of the Websites, even if you attempt to do so, in any other way than through the user interface provided by siin on the Websites.

c) You undertake not to reproduce or copy the websites in whole or in part and for any purpose whatsoever.

d) You undertake not to make the websites accessible to third parties in whole or in part, nor to allow third parties access to the websites in any form whatsoever.

e) You undertake to treat the content of the websites as confidential.

f) You acknowledge that you are solely responsible for any violation of the Terms of Use and any damages resulting therefrom, including all damages and losses arising therefrom, and you shall indemnify and hold harmless siin for all losses and damages arising from such violation.

4. User ID and Password

a) You agree to keep your user ID and password of your user account secret. You therefore accept sole liability for all activities on your user account, including unauthorized activities.

b) If you suspect or discover the misuse of your access data, you are obliged to inform them immediately by e-mail to office@siin-life.at.

5. Ordering products

You order in our shops by going through the following steps:

a) You place articles in your shopping cart without obligation by clicking on the "add to cart" button.

b) You can view all articles that you have placed in the shopping bag by clicking on the shopping bag symbol. Here you can also delete articles or change the quantity.

c) If you want to buy the articles from your shopping cart, click on the button "Checkout". This will take you to the ordering process: Here you must enter your personal data and address. Then select your shipping data and choose a payment method. On this page you have a complete overview of all data of your planned order (especially billing and delivery address, product, price, quantity, method of payment).

d) By clicking the button "send order" you send your order to siin. By doing so, you offer us the conclusion of a purchase contract.

e) When you place orders on the websites, you will be asked to register your contact details and subsequently information on payment. It is your responsibility to provide valid and correct information and that you are the person named in the billing information.

f) The following methods of payment are accepted:

credit card: The customer must provide his card number, the name on which the card is registered, the expiry date of this card and the 3-digit CV code which is located on the back.

eps Online Bank Transfer: The prerequisite for this method of payment is a bank account at an Austrian bank. For this purpose, the customer must provide IBAN, BIC and the name of the bank.

Paypal: The customer needs an active Paypal account with a stored payment method.

Invoice: For payment of the invoice amount after receipt of the goods.

Immediate bank transfer: You use your familiar online banking data and are thus on the safe side.

g) With the exception of the invoice, your chosen means of payment will be debited immediately after completion of the payment process.

h) The products remain the property of siin until full payment has been received.

i) In case of refusal to pay by the banking institutions, non-payment or incomplete payment by the customer, siin reserves the right to withdraw from the purchase contract.

j) All prices are in Euro including sales tax.

k) Shipping costs are not included and will be charged additionally.

l) siin reserves the right to correct the price of products already ordered in the event of incorrect information on the websites. Such corrections will be communicated to you by siin. You then have the right to cancel the order.

m) siin is not liable for delays in transport or delivery, even if the delivery date has been agreed. In addition, siin is entitled at its own discretion to refuse or cancel deliveries, even if siin has already sent electronic delivery confirmations or delivery notes. The customer shall be informed immediately by siin of any such action.

6. Packing >/span>

The prices include the packing as long as no alternatives are mentioned in the offer.

7. Terms of delivery

a) The goods are not insured and are delivered to the address given by the customer on behalf of and at the risk of siin. Other delivery conditions must be agreed separately in writing.

b) delivery costs (BIS 3KG)

Free shipping in Austria and Germany only.

Zone 2 Slovenia, Hungary: € 13.50,- incl. VAT

Zone 3 Switzerland: BeNeLux, Denmark, Poland, Slovakia and Czech Republic € 14.50,- incl. VAT

Zone 4 Great Britain: € 19 incl. VAT, Switzerland on request.

Only in Austria and Germany: free delivery up to 3 kg.

Delivery COSTS (AB 3KG)

Zone 0 Austria: € 4.50. incl. VAT

Zone 1 Germany: € 6.90. Incl. VAT

Zone 2 Slovenia, Hungary: € 14.50. incl. VAT

Zone 3 BeNeLux, Denmark, Poland, Slovakia and Czech Republic, etc. : € 15.50. incl. VAT.

Zone 4: Switzerland and Great Britain only on request.

Please note that additional customs duties may apply for deliveries to non-EU countries.

For packages > 10 kg as well as shipping to other countries only on request. Phone: +43 316 33 71 05 or by e-mail: office@siin-life.at

c) The delivery periods are from receipt of the order confirmation or from the day on which all technical and economic questions have been completely clarified until the day of delivery.

d) siin delivers the goods only to the address registered on the siin websites.

e) If delivery has been agreed and the customer unjustifiably refuses to accept a shipment, siin will reimburse the customer with the total shipping costs, any cash on delivery charges, return charges and a processing fee of € 20 plus 20% VAT. charged.

8. Right of withdrawal for distance contracts

You have the right to withdraw from this contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods or To exercise your right of revocation, you must inform us (siin life Marketing & Vertriebs GmbH, Münzgrabenstraße 94/1, 8010 Graz, office@siin-life.at, phone: +43 664 4617694) inform us by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached model revocation form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

consequences of revocation

If you revoke this contract, we will send you all the payments we have received from you, including the delivery costs (with the exception of additional costs, which result from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. We shall bear the costs of returning the goods. You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for the purpose of checking their condition, properties and functionality.

sample cancellation form

(If you wish to cancel the contract, please fill in and return this form. )

- An siin life Marketing & Vertriebs GmbH, Münzgrabenstraße 94/1, 8010 Graz, office@siin-life. at

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in case of communication on paper)

- Date

(*) Delete as applicable.

9. miscellaneous


a) siin is entitled to block the customer user account for the website at any time and without prior notice.

b) If any provision of these Terms and Conditions is found to be invalid or unenforceable, such provision shall be amended and interpreted to make it valid and enforceable and to reflect as closely as possible the intentions of these Terms and Conditions. The remaining provisions shall remain unaffected and shall remain in full force and effect.

c) All legal relationships and terms of use between siin and the customer shall be governed by Austrian law.

siin Marketing & Vertriebs GmbH. Made for Beauty. Made in Austria.