✔ free shipping in AT+DE
✔ 100% made in Austria
✔ 100% vegan & crueltyfree

Delivery/Shipping

Free delivery/shipping

Delivery times

Our partners strive to perform each delivery as quickly as possible. Please check the average delivery times.

Within Austria: 2 to 5 work days
Within the European Union: 2 to 7 work days
Outside the European Union: 9 to 14 work days

 

Delivery/Shipping costs

DELIVERY COSTS (UP TO 3KG)
Free delivery in Austria and Germany.
Zone 2 Slovenia, Hungary: € 13,50,- including VAT.
Zone 3 Switzerland, Benelux, Denmark, Poland, Slovakia, Czech Republic, etc.: € 14,50,- including VAT.
 
DELIVERY COSTS (MORE THAN 3KG)
Zone 0 Austria: € 4,50,- including VAT.
Zone 1 Germany: € 6,90,- including VAT.
Zone 2 Slovenia, Hungary: € 14,50,- including VAT.
Zone 3 Switzerland, Benelux, Denmark, Poland, Slovakia, Czech Republic, etc.: € 15,50 including VAT.
 
Deliveries in non-EU countries: Please note that customs duty thereby accrue.
 
Parcels > 10 kg, and deliveries in other countries solely available on request. Tel.: +43 316 33 71 05 or E-Mail: office@siin-life.at

 

Delivery conditions

Your order will be processed at our service centre and then shipped within one work day. The products you ordered will be sent to the shipping address provided by you. Our partners strive to perform each delivery as quickly as possible.

 

Delivery Problem Solutions

If a delivery is overdue, please inform siin Customer Service as soon as possible, either by e-mail (office@siin-life.at) or by telephone (+43 105 316/337) from Monday to Friday between 9am and 4pm.

siin life will then interact with our shipping partner to initiate investigations, which may take a little time to complete. If a product is missing from your shipment, the product is damaged, or the shipment for any other reason is not in order, please send us an email including the order number to: office@siin-life.at or simply call us: +43 316/337 105, from Monday to Friday between 9am and 4pm.

We will respond to your request as quickly and efficiently as possible.

For more information please refer to our Terms and Conditions

Our Quality Guarantee

The vegan skin-care products of „Edition Edelweiss“ are pleasant, protecting, nourishing and free from any animal ingredients and animal testing. All products are dermatologically tested by independent institutes and certified free of allergens, paraffin and paraben. The “Edition Edelweiss” conforms to the strict specifications of the European cosmetics regulation and are suitable for all skin types.

Edition Edelweiss - known from

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